Coupon Code Help
Coupon Codes are used to offer discounts or issue store credit to customers who order from the GreenSmoothieGirl shop. Enter your codes in the cart prior to Checkout.
Some codes are restricted by product, date, email address, or price, and some cannot be combined or reused. While codes have various uses, they are all called Coupon Codes and are applied to an order the same way.
How to Use Coupon Codes
Coupon Codes are entered in the cart. If your cart is empty, the code cannot be entered. After adding a product(s) to your cart, you can enter your coupon code.
1. Enter the coupon code (copy and paste is recommended for accuracy)
2. Click Apply Coupon
3. Wait for the cart to apply the discount
4. If the code cannot be applied, a message will appear at the top of the page
5. Cart Totals will reflect the discount amount
6. Proceed to Checkout
Use The Correct Email Address
Some codes are restricted by email address. You must checkout using the email address to which the Coupon Code was sent. Tip: If you use an email account to check multiple email addresses, double-check which address it was originally sent to.
If you log in to your account to place the order, make sure the email address of your account matches the email address assigned to the coupon code.
Find your account email address in the Billing Address section of the Checkout page.
- copy & paste the coupon code with no additional spaces
- use the correct email address during checkout
- some sale items are not eligible
- some coupon codes cannot be combined
- tried everything but code still not working email Webmaster
Coupon Code Not Working?
Common causes and solutions when a coupon code doesn’t work.
|code was entered incorrectly||enter the code correctly|
|products in the cart are ineligible||choose other products or remove ineligible products|
|billing email address doesn’t match the address to which the coupon code is assigned||use the correct email address during checkout|
|minimum spend not met||add more items to cart to meet the coupon’s minimum purchase amount|
|code has already been used||code is invalid|
|code has expired||code is invalid|
Common Error Messages
Black bar with no message
Computer settings may prevent the error message from appearing. Please review your coupon code.
Coupon does not exist!
Code entered incorrectly. Review coupon code. Remove spaces before or after it.
Sorry, it seems the coupon “abc” is not yours – it has now been removed from your order.
The coupon code is restricted by email address. Checkout using the correct email address.
Sorry, it seems the coupon “abc” is invalid – it has now been removed from your order.
The coupon code is restricted by cart contents, or cart is empty.