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BlendTec 96oz.

After reading your book, which I LOVE, I ordered the 96oz. jar. I was so excited to make 3 quarts at a time instead of 2 quarts. When I received it I was highly disappointed that it was only a 80oz. jar. I have emailed them and called them and nobody can give me a straight answer. The one I received is not the same number, not the same picture of what is on there, or the same description. They say they are trying to correct that, like they are trying to cover something up. Can you help me? What does your 96oz. jar look like? What number does it go up to? Am I being ripped off?

Has anyone else had this same problem?

Thank you!